The Citation Cleanup and Repair That Does it All

Perfect your citation profile and increase your rankings! We’ll clean up your listings, remove duplicates & enhance your citations – all of ‘em.

Why You’re Here, And Why You Came to the Right Place

It all comes down to the NAP: Name, address and phone numbers. When any one of these comes up wrong in your results, it means problems like confused customers and angry search engines. Our process starts with an extensive citation audit, followed by several rounds of aggressive, targeted outreach.

Worst Case Scenario

Customers
Your customers won’t like showing up at the wrong location or calling the wrong number. When you break their heart, Yelp will be right there with a shoulder to cry on.

Search Engines
Search engines interpret incorrect citation as a new listing, or as a manipulative listing. You divide-and-conquer yourself through in-fighting and penalties while your competitors watch with glee.

You don’t need that.
That’s why we’ve developed the most exhaustive, take-no-prisoners citation cleaning process that exists anywhere. Our team storms the big directories, the medium ones and even the ones that just about everyone else misses. This isn’t a game. At least we don’t seem to think so – I can’t speak for our competitors. You may not realize that cleaning up your citations can actually mean bigger and better results than you could expect from producing brand new ones. Give us a chance, and we’ll show you how much power you can buy for such an affordable price.

How We Do It Better

Exhaustive Outreach
Some helpful directories make it easy to change information, but others require emails—emails to people who really don’t want to read them. We aggressively pursue bad information until we have someone’s attention.

Fight to the Death
Anyone who is promising fast results is promising bad results. Our six-week campaign length gives us the time to address all of the most-important directories and motivate the laziest gatekeepers they can throw at us.

Case Study

“We went from having an aggravated client on Monday, to a plan in place on Wednesday, to a fix in place one week later.”
Dev Basu

Frequently Asked Questions

What's included?

After scouring the web for incorrect citations our team will personally reach out to each and every single directory – often multiple times – to get them to update your citations with the correct info. You’ll receive a progress report at the end of each cycle (roughly every 2 weeks) and a final whitelabeled report once the cleanup is finished.

How does it work?

It’s exactly what you’d imagine: manual, arduous outreach with the persistence of a mosquito, cunning of a fox, and sweetness of honey. An audit will be done to find all your existing citations before we start chipping away at them. Here’s how it works:

1. Search for each website’s contact information
2. 3 rounds of outreach over a 6-week period
3. Results delivered, with a summary of work completed

How long will it take?

Anyone who is promising fast results is promising bad results. Our six-week campaign length gives us the time to address all of the most-important directories and motivate the laziest gatekeepers they can throw at us.

What do you guarantee?

We guarantee that a real live member of our team will personally reach out to each directory and citation source – no automation here! If we’re not getting many responses, we’ll do an additional round of outreach at no charge.

Do you have a sample?

Yes we do! Please see this sample here.

How long does a citation cleanup campaign run?

Six weeks from start to finish. Why so long? We don’t just hit up the big directories, we contact everyone. We don’t believe in shortcuts at Loganix, because we realize it is more than just citation consistency, it’s brand and messaging consistency. Don’t settle for any less than the full job. Your cleanup is done in three 2-week increments: week one outreach, week 2 wait, reply and update status. Rinse and repeat.

Do you need my email address for outreach?

If you or your client can give us an email address (with webmail access) that is associated to the business we are cleaning up, AWESOME. In campaigns where we have use of this, our success rate is much higher. Otherwise, we create a dedicated outreach email address like yourclientbusinessname@outlook.com and use it. Don’t worry, we’ll share the logins with you!

How do you handle verifications?

In short, we don’t – well, we can’t. If citations require phone or physical mail verifications, it’s not possible for us to accomplish this, especially in a whitelabel capacity. However, we will provide you with instructions and advice on how to verify these important listings.

What is your typical cleanup success rate?

Generally speaking, without any logins or email associated to the business, we average about 70%. Not bad considering we need to convince a ton of directories that don’t care to a) trust that we represent you, and b) care enough to update your info. If we do have an email address (or better yet, logins) we can produce even better results.

Do you clean up at the aggregator level?

As much as we would like to be able to update aggregator citations, it’s the aggregators that refuse to work with anyone who is not in a direct partnership with them. We’ve reached out repeatedly over the years, but they don’t even open our emails (and trust us, we’ve sent A LOT of emails). If there’s an aggregator that’s causing problems with your citations, our Support team can provide recommendations on how to get those updated.

Do all the incorrect citations in my audit need to be cleaned up?

How do you know which incorrect or inconsistent citations in your citation audit need to be cleaned up to make the biggest impact? You don’t know. No one does.

Our best guess is that you should clean up based on authority priority – choose a metric like Domain Rank (Ahrefs), Domain Authority (Moz), or organic traffic (also available via Ahrefs) – and gather these metrics for all the inconsistent citations you have. Sort from highest to lowest, and work your way down the list. Even if you don’t get to them all, you’ve started with what we might fairly assume are the most trusted.

Alternatively, just do ’em all. Choose a cleanup service like Loganix, or roll up your sleeves and start sending some emails.

Let’s Get to Work

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